Case Studies / MTN
MTN - South Africa-based multinational mobile telecommunications company,
operating in many African, European and Asian countries.
Single Sign-on Feature to access both Nagios & iTOP
MTN wants integration between their help desk application (iTOP) and Nagios
server monitoring tool.
APH Technologies provided a single Sign-on mechanism to access both Nagios
server monitoring tool & iTOP using SharePoint.
iTOP is the help desk application used by MTN to overview, create, and check
open/close service ticket status.
Nagios is a powerful monitoring system that enables MTN to identify and resolve
IT infrastructure problems like Server details, SLA Reports and server status with
Both iTOP & Nagios have different user names. To access the both at a time, APH
Technologies provided a single sign-on feature in SharePoint. By using SharePoint
Application, MTN can access both Nagios & iTOP.