APH HELP DESK
SharePoint IT HELP DESK SOFTWARE FROM APH TECHNOLOGIES
Affordable & Easy to Use
SharePoint IT Help Desk
High-quality user support is a main concern for all the IT organizations. But complex software solutions providing firms are lacking in providing results to the end user which leads in customer dissatisfaction in service. To provide a single point of contact between users and IT Service Management, APH Technologies offers SharePoint IT help desk application that provides an easy-to-use interface to simplify the organization ticketing processes.
APH Technologies provides complete help desk application templates with powerful ticket-management platform that allows you to centralize all your
Benefits of SharePoint IT Help Desk for Ticketing Management:
SharePoint IT help desk software make simpler, systematizes, integrates, and modernizes help desk management tasks. It offers a user-friendly ticketing dashboard to manage ticket status, technician assignment, priority, assigned date, and etc.
APH Technologies SharePoint Help Desk enables you to:
- Convert email service requests into IT tickets automatically
- Automate ticket assignment and routing to the concern technician at right time
- Problem management within the tickets
- Track the history of service requests & complaints
- Ticket status and technician performance reports